Crestfund

Frequently Asked Questions

Find answers to all your queries about our service.

What is Crestfund and how does it work?

Crestfund is a comprehensive online banking platform that allows you to manage your finances from anywhere. You can perform various banking activities such as checking account balances, transferring funds, paying bills, and more, all through our secure online portal or mobile app.
How do I open an account with Crestfund?

Opening an account with Crestfund is easy. Simply visit our website, click on the "Open an Account" or "Register" button, and follow the on-screen instructions to complete the registration process. You will need to provide some personal information and verify your identity.
What documents are required for KYC verification?

For KYC verification, you will need to provide a government-issued photo ID (such as a passport or driver's license), proof of address (such as a utility bill or bank statement), and a recent photograph. Additional documents may be requested depending on your location and account type.

How do I apply for a loan through Crestfund?

To apply for a loan, log into your Crestfund account and navigate to the "Loans" section. Choose the type of loan you are interested in, complete the application form, and submit the required documents. Our loan officers will review your application and contact you with further instructions.
How you safe/secure is our net banking a/c?

Security is our top priority at Crestfund. We use advanced encryption, two-factor authentication, and other security measures to protect your personal information and account data. Additionally, we monitor all accounts for suspicious activity to prevent fraud.
Can I use Crestfund internationally?

Yes, Crestfund provides international services. Our international debit cards allow you to make purchases and withdraw cash worldwide. Please notify us before traveling to ensure uninterrupted service and to receive travel tips for secure banking abroad.
How can I reset my password if I forget it?

If you forget your password, click on the "Forgot Password" link on the login page. You will be prompted to enter your registered email address, and we will send you instructions on how to reset your password. For additional assistance, contact our customer support team.